Operations software for F&B

Every part of your restaurant, backed by real numbers.

Kitchen, floor, staff, and new concepts — not just recipe costing. Dinic covers costing, food safety, scheduling, and concept development today, with the rest of the operation on the way. Start with one module. Add more when you're ready.

Book a demo
ChefHub#costing · yield 32% · margin +6.4%
TableSafe#haccp · 4 checks logged · 0 flags
Talent#schedule · 14 shifts · vibe 8.1/10
ConceptLab#launch · 976 tasks · 36 categories

Most restaurant tech is either a spreadsheet held together with hope, or an enterprise platform priced and built for chains you're not. Dinic's modules cover the kitchen, the floor, your team, and your next opening — built individually, so you pay for what you actually run, and each one is deep enough to replace the spreadsheet for good.

The 4 modules

Start with what's breaking today.

01 / CHEFHUB
ChefHub

Recipes, costing, and kitchen communication in one system your whole team can access.

  • Real-time recipe costing — update one ingredient price, every linked sub-recipe and menu item recalculates
  • Yield and portion management across prep, sub-recipes, and finished dishes
  • Centralized SOPs and recipe cards, searchable by station or dish
  • Event and banquet costing for one-off menus
See ChefHub →
02 / TABLESAFE
TableSafe

HACCP-aligned food safety, without the paperwork.

  • Digital temperature logging for fridges, freezers, and hot-hold
  • HACCP checklists built around your actual line and prep flow
  • Audit-ready reporting — export history for health inspections in one tap
  • Automatic flags when a reading falls outside a safe range
See TableSafe →
03 / TALENT
Talent

Scheduling and staff wellbeing in one system.

  • Flow — drag-and-drop shift scheduling with split shifts and station assignments
  • Vibe — short pulse checks that surface team morale before it becomes turnover
  • Leave management and coverage gaps flagged automatically
  • Labor cost visibility against your sales forecast
See Talent →
04 / CONCEPTLAB
ConceptLab

Take a new concept from idea to opening.

  • 976 structured tasks across 36 categories, covering every phase of a launch
  • Concept development workspace — positioning, menu direction, and brand groundwork in one place
  • Opening-day readiness tracking so nothing gets missed under deadline pressure
  • Reusable as a template for every future opening or new location
See ConceptLab →
Suggested combinations

Most operators start with two.

Kitchen Control
Cost it, keep it safe

The most common starting pair — get your food cost and your compliance under control at the same time, since they're usually breaking for the same reason: nobody has time to track either properly.

ChefHub TableSafe
New Opening
Launch, then run it

Plan the concept with structure instead of a scattered task list, then move straight into recipe costing so your opening menu is priced correctly from day one.

ConceptLab ChefHub
Full Operation
Kitchen, floor, and team

For operators ready to run costing, compliance, and staffing from one place — the closest thing to a full back-of-house system without buying software built for a 40-unit chain.

ChefHub TableSafe Talent

Why modules, not one mega-system.

You don't need to buy an entire restaurant OS to fix your food costing. Start with the module that solves your loudest problem today. Every module stands alone — and connects with the others when you're ready.

The full platform

28 modules across 8 categories.

Opening · Concept & Intelligence
ConceptLab Live
Build and organize your F&B concept in one place with AI and business intelligence.
Insightic Live
Business intelligence platform designed to optimize your restaurant's performance.
EquiPro Live
Equipment management & procurement for your kitchen and floor.
AI Later
AI-powered support and predictions across all your restaurant operations.
Operations
Ops Live
Centralizes all your operations — tasks, workflows, and daily execution.
Verify Live
Step-by-step checklists for smooth, consistent restaurant operations.
TableSafe Live
Streamlines HACCP compliance and food safety management.
AuditFlow Live
16-category audit system with scoring for compliance reporting.
Kitchen & Bar
ChefHub Live
All your kitchen operations together on one platform for seamless management.
Cut Live
Simplifies food waste management to reduce waste and optimize resources.
BarSync Soon
Unites all your bar operations on a single platform for streamlined management.
Chef2Tech Soon
Connects your kitchen with IoT technology for smarter operations.
Staff & HR
Talent Live
Comprehensive HR platform for recruiting, managing, and developing staff.
Flow Live
Digital scheduling to streamline shifts, tasks, and daily workflows.
Academy Soon
E-learning platform to help your team grow and develop their skills.
Finances
Stockflow Live
Streamlines stock management and inventory control.
Mercado Later
Simplifies purchasing and streamlines procurement.
CFO Later
All-in-one financial oversight — P&L dashboards and cost structure.
Sales
Guest Live
All-in-one POS solution for guest and transaction management.
BookIn Live
Streamlined reservations platform to manage bookings effortlessly.
BrandHub Live
Simplifies restaurant marketing management to grow your brand.
ShakeX Live
CRM to build and maintain strong connections with your guests.
Services
Capital Live
Financing and loan solutions tailored for F&B growth.
ServiceHub Live
A marketplace connecting you with trusted F&B service providers.
AppStore Soon
Marketplace for Dinic solutions, hardware, and integrations.
Others
Senses Later
Manages sensory experience and client satisfaction touchpoints.
Maintain Later
Preventive maintenance and asset tracking for equipment and facilities.
Connect Later
Seamless communication and document sharing within your team.

Built by F&B operators — not software people guessing at restaurant problems.

BANGKOK · TAIPEI · HONG KONG
28
Modules in the platform
4
Live and ready to run
976
ConceptLab launch tasks
36
Concept categories covered

Priced to pay for itself.

Token and pack-based pricing, module by module — with better rates when you combine two or three. Most operators recover the cost in the first week just from time saved. Exact numbers depend on your setup, confirmed on a quick call — no fixed table, no long contract to start.

Talk to us about pricing

Not sure where to start?

Tell us what's breaking in your kitchen right now, and we'll tell you which module fixes it first.

Book a demo →
Dinic / Products / ChefHub
Kitchen & Bar · Live

Cost every recipe accurately. Every time.

ChefHub brings recipe costing, yield management, SOPs, and event costing into one system your whole kitchen can access — so pricing decisions are based on real numbers, not last quarter's guess.

Real-time costing
Yield & portion tracking
Multi-location ready
Book a demo
chefhub-hero
Recipe costing
Update one price. Every recipe recalculates.

Change an ingredient cost once, and ChefHub updates every linked sub-recipe and menu item in real time — no re-entering numbers across a dozen spreadsheets.

  • Live ingredient price tracking, linked directly to every recipe that uses it
  • Instant margin and food-cost-percentage visibility per dish
  • Flags recipes whose cost has drifted since the last price update
chefhub-costing
Sub-recipes & yield
Yield and portion management that matches your kitchen.

Build sub-recipes once — a stock, a sauce, a prep component — and reuse them across every dish that needs them, with yield loss accounted for automatically.

  • Sub-recipe linking so prep components update everywhere they're used
  • Yield percentage tracking from raw ingredient to finished portion
  • Portion costing that stays accurate as batch sizes change
chefhub-yield
SOPs & kitchen communication
Recipe cards and SOPs your whole kitchen can find.

Every recipe carries its method, plating, and station notes alongside its cost — searchable by dish or station, so training and consistency don't depend on one person's memory.

  • Centralized recipe cards with method, plating, and allergen notes
  • Searchable by station, dish, or category
  • Accessible from any device in the kitchen
chefhub-sop
Events & banquets
Cost one-off menus without breaking your core recipes.

Build event and banquet menus as their own costed entities — quote accurately for private dining and catering without touching your standing menu costs.

  • Standalone event costing, separate from your regular menu
  • Scales per-guest costing up or down instantly
  • Quote-ready output for client-facing proposals
chefhub-events
Who it's for

Built for how you actually run a kitchen.

Independent restaurant
One kitchen, tight margins

Replace the spreadsheet. Know your true food cost per dish without a finance team, and catch margin drift before it eats your month.

Multi-unit group
Consistency across locations

Standardize recipes and costing across every location, so a dish costs — and tastes — the same whether it's made in Bangkok or Taipei.

Culinary school
Teaching real-world costing

Give students hands-on experience with the same costing tools working kitchens use — recipe costing as a taught skill, not a theory slide.

Priced to pay for itself — not to scare you off.

ChefHub runs on a token/pack model, priced per module with better rates when you combine modules. No fixed table here because the right combination for your operation depends on what you're actually running — but here's what operators like you typically see:

The math, roughly
1 hr
Kitchen labour saved per day — at minimum
$30+/day
Value of that saved hour, every day
0
Missed steps when your SOP lives in ChefHub
∞
Outlets you can publish the same standards to
1

Pick your module(s)

Start with ChefHub alone, or bundle it with the modules solving your other biggest problem right now.

→
2

Get a token pack sized to you

Priced to your real usage on a 20-minute call — not a one-size-fits-all sticker price.

→
3

Scale up as you grow

Add modules or locations later. Nothing to renegotiate from scratch, no lock-in to start.

Get my price — 20-minute call
No fixed contract required to start
Questions

Before you book a demo

No — ChefHub handles recipe costing, yield, and kitchen SOPs. It's built to sit alongside your existing POS, not replace it.

Yes. We'll walk through your current recipe format on the demo call and map out the fastest way to bring your library over.

You buy a pack of tokens that unlock features and usage as you need them — instead of paying per seat whether or not everyone logs in. Exact token mechanics confirmed on the demo call.

Yes — Growth and Custom plans support multiple locations with shared or location-specific recipe libraries, depending on how your operation runs.

See it running on your own menu.

Bring three recipes — we'll cost them live so you can see exactly what ChefHub shows you.

Book a demo →
Dinic / Products / TableSafe
Operations · Live

Stay inspection-ready. Every single day.

TableSafe replaces the clipboard with digital HACCP checklists, temperature logs, and audit-ready reporting — so compliance is a byproduct of your normal shift, not a scramble before an inspection.

HACCP-aligned
Real-time alerts
Multi-location ready
Book a demo
tablesafe-hero
Temperature logging
Automatic alerts before it's a problem

Digital temperature records for fridges, freezers, cooking, and holding — with automated alerts the moment a reading falls outside a safe range, not after the fact.

  • Continuous logging across every fridge, freezer, and hot-hold station
  • Instant alerts to the right person when a reading drifts
  • Full temperature history, searchable by date or unit
tablesafe-temp
HACCP checklists
Checklists built around how your kitchen actually runs

Standardize opening, closing, and HACCP checklists digitally — every critical control point monitored, logged, and signed off without a binder in sight.

  • HACCP-aligned checklists mapped to your real prep flow
  • Digital sign-off with a timestamp and name attached
  • Nothing marked complete without actually being checked
tablesafe-checklist
Audit-ready reporting
Pull up any date, any station, in seconds

Every log, checklist, and sign-off is stored and instantly searchable — so when an inspector shows up, you're not digging through paper.

  • Complete audit trail across every location
  • Export-ready reports for health inspections
  • Historical data available on demand, not just this week's
tablesafe-audit
Supplier & delivery compliance
Catch problems at the door, not in the fridge

Log supplier certifications and delivery temperature checks at the point of receipt — so a bad delivery gets caught before it becomes a bigger problem.

  • Delivery temperature checks logged at receipt
  • Supplier certification tracking in one place
  • Full receiving history, auditable at any time
tablesafe-supplier
Who it's for

Built for how you actually run a kitchen.

Restaurants replacing paper logs

If your team still uses clipboards and binders, TableSafe replaces all of it — digitally signed and instantly searchable.

Hotel F&B operations

Stricter compliance standards, more frequent inspections. TableSafe keeps every outlet inspection-ready, every day.

Multi-outlet groups

One compliance standard across every kitchen — TableSafe flags when any location drifts, before an inspector does.

Priced to pay for itself — not to scare you off.

TableSafe runs on a token/pack model, priced per module with better rates when you combine modules. No fixed table here because the right combination for your operation depends on what you're actually running — but here's what operators like you typically see:

The math, roughly
<$30/day
What TableSafe costs — less than one menu item
$5,000+
Typical cost of a single failed health inspection
100%
Of issues caught before they become incidents
0
Paper logs left to lose or misplace
1

Pick your module(s)

Start with TableSafe alone, or bundle it with the modules solving your other biggest problem right now.

→
2

Get a token pack sized to you

Priced to your real usage on a 20-minute call — not a one-size-fits-all sticker price.

→
3

Scale up as you grow

Add modules or locations later. Nothing to renegotiate from scratch, no lock-in to start.

Get my price — 20-minute call
No fixed contract required to start
Questions

Before you book a demo

It digitizes them. We'll map your current HACCP checklists into TableSafe on the demo call, so nothing about your process changes except the paperwork.

The relevant manager gets an instant alert, and the incident is logged automatically with a timestamp — no one has to remember to write it down.

Yes — TableSafe supports shared or location-specific checklists depending on how standardized you want your operation to be.

Every log is stored and searchable indefinitely, so you can pull up any date for an inspection or internal review.

See your compliance data in one place.

We'll show you exactly what your team stops writing on paper.

Book a demo →
Dinic / Products / Talent
Staff · Live

Scheduling and staff wellbeing. One system.

Talent handles shift scheduling, attendance, and team pulse checks in one place — with a staff app your team actually uses, so managers stop chasing schedules over WhatsApp.

Flow scheduling
Vibe pulse checks
Staff self-service app
Book a demo
talent-hero
Flow — scheduling
Drag-and-drop shifts, without the spreadsheet chaos

Build shift schedules in minutes with drag-and-drop assignment, split shifts, and station coverage — built for how restaurants actually staff a shift.

  • Drag-and-drop scheduling with split shifts and station assignments
  • Leave requests and coverage gaps flagged automatically
  • Labor cost visibility against your sales forecast
talent-flow
Vibe — team pulse
Know how your team is doing before it becomes turnover

Short daily check-ins your team completes on their own phone — giving managers a live read on energy, stress, and satisfaction across the shift.

  • Daily pulse check-ins completed through the staff app
  • Early signal on morale issues before they become resignations
  • Aggregate team sentiment visible to managers, individual answers stay private
talent-vibe
Staff app — self-service
Give your team a reason to stop texting you

Every team member gets their own app to check schedules, request leave, swap shifts, and complete Vibe check-ins — without messaging a manager for basic things.

  • View schedules and request shift swaps from their phone
  • Submit leave requests without a manager as the middleman
  • One app for schedule, Vibe check-ins, and team announcements
talent-app
Recruitment & onboarding
Every new hire, the same consistent process

Structured hiring workflows with checklists and document management, so nothing gets missed between an offer and someone's first shift.

  • Standardized onboarding checklists for every new hire
  • Document and contract management in one place
  • Consistent process across every location you open
talent-onboarding
Who it's for

Built for how you actually run a kitchen.

Restaurants with 5+ staff

Once you have a team, you need systems. Talent gives you the HR infrastructure without hiring an HR manager.

Groups opening new outlets

Standardized hiring and onboarding across every location — new outlet, same process, from day one.

Operators dealing with high turnover

Better hiring, faster onboarding, and an early read on morale reduces turnover significantly.

Priced to pay for itself — not to scare you off.

Talent runs on a token/pack model, priced per module with better rates when you combine modules. No fixed table here because the right combination for your operation depends on what you're actually running — but here's what operators like you typically see:

The math, roughly
3–6x
Monthly salary lost per bad hire
1
Better hire is all it takes to pay for the year
-40%
Typical cut in onboarding time
0
Spreadsheets needed for scheduling
1

Pick your module(s)

Start with Talent alone, or bundle it with the modules solving your other biggest problem right now.

→
2

Get a token pack sized to you

Priced to your real usage on a 20-minute call — not a one-size-fits-all sticker price.

→
3

Scale up as you grow

Add modules or locations later. Nothing to renegotiate from scratch, no lock-in to start.

Get my price — 20-minute call
No fixed contract required to start
Questions

Before you book a demo

Yes, your team installs one lightweight app for schedules, Vibe check-ins, and leave requests — no separate logins for separate tools.

No — managers see aggregate team sentiment, not individual responses. That's what makes people answer honestly.

Yes — schedules, staff records, and Vibe data can be shared or kept location-specific, depending on how your operation runs.

Talent handles scheduling, attendance, and compliance documentation that feeds payroll — it's built to connect to your existing payroll process, not replace it.

Give your team an app they'll actually use.

We'll show you Flow, Vibe, and the staff app running on your own shift pattern.

Book a demo →
Dinic / Products / ConceptLab
Opening · Live

From idea to opening day. Structured.

ConceptLab gives you the same structured framework a pre-opening consultant charges $5,000–$20,000 for — 976 tasks across every phase of getting a concept from idea to keys in hand.

976 pre-opening tasks
4-phase pipeline
Reusable for every opening
Book a demo
conceptlab-hero
4-phase pipeline
Nothing falls through the cracks between idea and opening

Concept, Development, Finances, Execution — 976 tasks across 36 categories, sequenced to match the actual timeline of opening a restaurant.

  • 976 structured tasks across 36 categories
  • Sequenced to match a real pre-opening timeline
  • Track progress phase by phase, not as one giant list
conceptlab-pipeline
Financial modelling
Validate the numbers before you commit capital

Break-even analysis, revenue projections, and cost structure tools calibrated for F&B — so you know if the concept works before construction starts.

  • Break-even and revenue projection tools built for F&B
  • Cost structure modelling calibrated to real restaurant economics
  • Stress-test a concept before committing capital
conceptlab-financial
Concept & project workspace
One place for you, your designer, and your consultant

Shared workspaces for consultants, designers, and clients — positioning, identity, and market fit tracked alongside the practical project timeline.

  • Structured templates for positioning, identity, and market fit
  • Shared workspace so nobody's working off an outdated version
  • A ready concept library to adapt instead of starting from zero
conceptlab-workspace
Pre-opening audit
Open confident, not hoping for the best

A structured readiness audit in the final weeks before opening — kitchen, front of house, compliance, staff, and systems, all checked before day one.

  • Structured readiness check across every department
  • Catches gaps while there's still time to fix them
  • Document library with built-in approval workflow
conceptlab-audit
Who it's for

Built for how you actually run a kitchen.

Restaurants in pre-opening

The structured framework you'd otherwise pay a consultant $5,000–$20,000 to provide. Every step, mapped out.

F&B consultants

Stop rebuilding the same framework for every engagement — a professional tool with reusable templates and client-facing views.

Property developers & investors

Evaluate F&B concepts before committing capital, using a ready library to select, stress-test, and adapt.

Priced to pay for itself — not to scare you off.

ConceptLab runs on a token/pack model, priced per module with better rates when you combine modules. No fixed table here because the right combination for your operation depends on what you're actually running — but here's what operators like you typically see:

The math, roughly
$15,000
Average pre-opening consultant fee for the same work
<$30/day
What ConceptLab costs for that structured framework
976
Pre-opening tasks mapped so nothing's missed
4
Phases — concept through execution, covered
1

Pick your module(s)

Start with ConceptLab alone, or bundle it with the modules solving your other biggest problem right now.

→
2

Get a token pack sized to you

Priced to your real usage on a 20-minute call — not a one-size-fits-all sticker price.

→
3

Scale up as you grow

Add modules or locations later. Nothing to renegotiate from scratch, no lock-in to start.

Get my price — 20-minute call
No fixed contract required to start
Questions

Before you book a demo

No — it's built to give you the same structured framework a consultant would provide. Many consultants also use it directly with clients.

Yes — the ready concept library has fully-developed formats you can select and adapt instead of starting from a blank page.

No — it structures the project and tracks the timeline; your designers and contractors still do the specialist work, now in one shared workspace.

ConceptLab's pre-opening audit closes out the launch phase — from there, ChefHub, TableSafe, and Talent take over daily operations.

Open smarter, not harder.

We'll walk through the 4-phase pipeline against your actual opening timeline.

Book a demo →
Dinic / Pulse
In development · Founding partner early access

Your restaurant's data, delivered where managers actually look.

Dinic Pulse reads any software your operation already runs — POS, reservations, table management — and sends your team the right decision, at the right moment, over WhatsApp.

No new app to install. No dashboard nobody opens. No behaviour change required.

Request early access See how it works
0
New apps to install
Day 1
Behaviour change
Any
Software stack
WhatsApp
Delivery channel
DP
Dinic Pulse
AI Ops Agent · online
Good morning, João

Today's lunch outlook:
— Covers reserved: 68 (vs 52 last Tue)
— Weather: sunny, expect +12% walk-in

Recommend: +1 on grill from 12:00 and pull an extra 8kg chicken breast from cold store.
08:45 ✓✓
12:18 — Pace alert
You're at 34 covers served. Target pace for this hour: 40.

Table 7 has been seated 14 min with no order logged. Check in?
12:18 ✓✓
On it. Sending waiter now
12:19 ✓✓
Stock alert
Based on today's run rate, salmon is on track to 86 by 19:30.
2.1kg remaining · sell rate: 0.4kg/hr.
15:02 ✓✓
Ask Pulse anything...➤
The problem

The adoption layer is where restaurant tech dies.

Most operators run 3–5 different systems. Each one has a dashboard. None of them get checked consistently during service. The intelligence exists — it just never reaches the floor at the moment it matters.

Fragmented stack, no single view

POS from one vendor, reservations from Google or TheFork, table management from another. Nobody built a bridge.

Dashboards no one opens during service

A floor manager between table turns is not opening a browser tab. The data sits there, fresh and useless.

No API, no integration

Most restaurant software doesn't expose an API. Traditional integrations are impossible, so operators stay siloed forever.

Intelligence without execution is decoration

Forecasts mean nothing if they don't change what a manager does at 12:15pm before the lunch rush breaks.

How it works

A screen-reading agent that speaks your team's language.

Dinic Pulse doesn't need APIs. It uses computer vision and browser automation to read interfaces the same way a human would — then reasons across systems to produce plain-language actions, delivered over WhatsApp Business.

Data sources
Your existing stack
  • Dinic platform
  • Any POS system
  • Google Reservations
  • TheFork / OpenTable
  • Custom exports
→
Observation layer
Screen reading
  • Browser automation
  • Computer vision
  • Scheduled polling
  • Every 15–30 min
→
Intelligence layer
Cross-system reasoning
  • Pattern recognition
  • Demand forecasting
  • Anomaly detection
  • Shift-aware context
→
Delivery layer
WhatsApp Business
  • Timed nudges
  • Plain language
  • Two-way Q&A
  • No app needed
01
Agent logs in
Uses dedicated read-only credentials per system
02
Reads the screen
Extracts sales, covers, stock, prep data every 15–30 min
03
Reasons across systems
Correlates POS + reservations + table status into one view
04
Generates the nudge
Short, specific, timed to the exact shift moment
05
Sends via WhatsApp
Manager reads, acts, or asks a follow-up question
What Pulse monitors

Six things your managers need to know. Delivered automatically.

01

Revenue pacing

Tracks hourly revenue vs. target and sends alerts when the operation is falling behind — or when an upsell window opens.

02

Staffing decisions

Cross-references reservation load, walk-in patterns, and historical data to recommend exact staffing adjustments per shift.

03

Prep & waste control

Projects how much of each item will sell based on forecasted covers and current stock levels. Prevents both waste and 86'd items.

04

Table & floor management

Monitors table turn times, flags slow tables, and surfaces floor bottlenecks during service — before they affect guest experience.

05

Post-shift intelligence

End-of-day summaries with revenue, covers, average check, and next-day prep recommendations — sent automatically after close.

06

Two-way Q&A

Managers can reply with natural language questions and get instant answers. "How many covers do we have tomorrow?" Just ask.

Compatible systems

Works with what you already use.

No migration. No integration project. Pulse reads your existing software the same way your team does — without needing an API.

Dinic platformAny POS systemGoogle Reservations TheForkOpenTableResy SevenRoomsCustom spreadsheetsCSV exports + any browser-based software

If your team can log in and read it in a browser, Pulse can read it too.

In development · Early access

Be the first restaurant running Dinic Pulse.

We're onboarding a small number of founding partners to pilot Dinic Pulse before public release. Founding partners shape the product — and lock in the best terms before launch pricing is set.

  • Priority onboarding before public launch
  • Direct input into features and delivery timing
  • Founder pricing locked before public launch
  • WhatsApp setup and agent configuration included
Dinic / F&B Intelligence
Dinic — Emerging Role & Certification Program

F&B Intelligence Operator

The human authority layer that governs AI agents across restaurant and foodservice operations. A new professional standard — and Dinic is building the certification to recognise it.

2026+
Emerging role category
4
Certification modules
Asia
Primary deployment markets
Express interest Explore the platform
Not IT. Not generic AI.

F&B first.

"As AI agents automate purchasing, scheduling, recipe costing, compliance, and guest communications — someone must direct, validate, and correct them."
The F&B Intelligence Operator is not a technologist. They are a seasoned F&B professional who understands what right looks like — and catches what an agent gets wrong.
Dinic is actively looking for F&B consultants, operators, and industry professionals ready to step into this role — and building the training and certification framework to qualify them.
Core responsibilities

What an F&B Intelligence Operator actually does.

Six areas where practitioner judgment is irreplaceable — regardless of how capable the AI becomes.

01

Agent supervision

Monitor AI task outputs across procurement, scheduling, and ops for accuracy and operational alignment.

02

Validation & approval

Confirm or reject agent recommendations before they become operational decisions.

03

Direction & correction

Redirect agents when context shifts — seasonal changes, supplier issues, regulatory updates.

04

Risk & compliance

Catch food safety, allergen, and regulatory errors before they escalate into real problems.

05

Data interpretation

Read performance dashboards and flag anomalies that agents surface but cannot contextualise on their own.

06

Guest & service intelligence

Translate guest behaviour data and sentiment signals into actionable service improvements.

Required expertise

The skills that make this role possible.

F&B operationsMenu & recipe knowledgeSupply chain awareness Data analytics & interpretationIndustry trends & benchmarkingFood safety & compliance Cost control & P&LKitchen workflowAI tool literacy Operational judgmentGuest service standardsMarket & competitive intelligence Technology integrationPerformance reporting
Why domain expertise is the core asset

What AI can't replace.

01
Agents produce fast outputs — only a practitioner knows when the output is operationally wrong.
02
Context that isn't in the data — seasonality, culture, supplier trust — lives in the operator.
03
Accountability stays human. Every guest experience and compliance failure has a real owner.
What this role is — and isn't

Practitioner first. Technology second.

Not this
  • A software or IT role managing AI infrastructure
  • Passive monitoring with no decision authority
  • Replaceable by someone without F&B background
  • A generic data analyst role applied to hospitality
This
  • An F&B professional extended by AI capability
  • Active governance with domain-backed judgment
  • The practitioner layer no AI agent can replace
  • A recognised professional credential in emerging F&B tech
✓ Dinic Certification Program

Become a Dinic-Certified F&B Intelligence Operator.

Dinic is developing the first structured training and certification program for F&B Intelligence Operators. Built on real consulting methodology from Think Food Concepts and the Dinic platform — not generic AI literacy courses.

01

Module 01 — AI in F&B Operations

How AI agents work across procurement, scheduling, compliance, and guest management — and where they fail without human oversight.

02

Module 02 — Data & Performance Intelligence

Reading dashboards, identifying anomalies, interpreting trends, and translating data into operational decisions.

03

Module 03 — Compliance & Risk Governance

Food safety, regulatory, and supplier risk frameworks for AI-assisted operations across Asian markets.

04

Module 04 — Guest Intelligence & Service Standards

Using AI-generated guest insights to elevate service standards without losing the human touch.

Ready to shape a new professional standard?

Express interest in the F&B Intelligence Operator certification program and be among the first certified.

Express interest → Explore the platform
Dinic / Terms of Service
Legal · Effective July 26, 2026

Terms of Service

The terms that govern your use of Dinic's platform and modules. Plain-language summary boxes are provided for convenience — the full clause governs in all cases.

1. Agreement to terms

By creating an account, accessing, or using any Dinic module (including ChefHub, TableSafe, Talent, ConceptLab, or Pulse), you agree to be bound by these Terms of Service and our Privacy Policy. If you're using Dinic on behalf of a company, you're confirming you have authority to bind that company to these terms.

2. The service

Dinic provides modular F&B operations software licensed on a token/pack or subscription basis, depending on the module. Features, availability, and pricing per module are described on the relevant product page and may change with notice. Modules marked "in development" are provided on an early-access basis and may change substantially before general release.

3. Accounts & access

You're responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately at hi@dinictech.com if you suspect unauthorized access.

4. Payment & billing

Paid modules are billed according to the pricing model confirmed at signup (token packs, subscription, or custom volume pricing for multi-location operators). Prices are exclusive of applicable taxes unless stated otherwise. Failure to pay may result in suspension of access to the relevant module.

5. Your data

You retain ownership of the operational data you input into Dinic (recipes, staff records, compliance logs, etc.). We process this data to provide the service, as described in our Privacy Policy. You're responsible for the accuracy of data you input, including food safety and compliance records.

6. Acceptable use

You agree not to reverse-engineer, resell, or use Dinic to build a competing product; not to use the platform to store or transmit unlawful content; and not to attempt to circumvent usage limits or security controls.

7. Early-access modules (Pulse)

Dinic Pulse is currently in development and offered to founding partners on an early-access basis. Features, reliability, and pricing are not final. Founding partner terms (priority onboarding, locked pricing) are confirmed individually at signup and may include additional conditions.

8. Limitation of liability

Dinic is provided "as is." To the fullest extent permitted by law, Dinic Tech Limited is not liable for indirect, incidental, or consequential damages arising from use of the platform. Nothing in these terms limits liability for gross negligence or willful misconduct where such limitation is not permitted by law.

9. Termination

You may cancel your subscription at any time; access continues until the end of the current billing period. We may suspend or terminate access for breach of these terms, non-payment, or misuse of the platform.

10. Changes to these terms

We may update these terms from time to time. Material changes will be communicated by email or in-app notice. Continued use after changes take effect constitutes acceptance.

Questions about these terms? Contact hi@dinictech.com.

Dinic / Privacy Policy
Legal · Effective July 26, 2026

Privacy Policy

What we collect, why we collect it, and how it's used across Dinic's modules — including Pulse, which reads data from your other operational systems.

1. What we collect

Account information (name, email, restaurant/business details); operational data you input directly (recipes, schedules, compliance logs, ingredient costs); and, for Dinic Pulse specifically, data read from your existing POS, reservations, and table management software via the screen-reading agent described on the Pulse page.

2. How Pulse accesses your data

Dinic Pulse uses dedicated, read-only credentials that you provide per system. It does not modify data in your other software — it observes and reports. You can revoke these credentials at any time, which stops Pulse's access to that system.

3. Why we collect it

To provide and improve the relevant module's functionality; to generate the insights, alerts, and recommendations each module is built to deliver; to communicate with you about your account and service changes; and to meet legal and compliance obligations (particularly relevant for TableSafe's food-safety records).

4. Who we share it with

We don't sell your data. We share it with infrastructure providers (hosting, messaging — including WhatsApp Business for Pulse notifications) strictly to operate the service, under confidentiality obligations. We may disclose data if legally required to do so.

5. Data retention

Operational data (recipes, compliance logs, staff records) is retained for as long as your account is active, plus a reasonable period after cancellation for backup and legal purposes. You can request deletion at any time via hi@dinictech.com, subject to any regulatory retention requirements (e.g. food-safety records that must be kept for a minimum period under local law).

6. Your rights

Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal data, and to object to certain processing. Contact us to exercise these rights.

7. Security

We use industry-standard measures (encryption in transit, access controls, credential isolation for Pulse's per-system logins) to protect your data. No system is 100% secure, and we encourage strong, unique passwords and prompt reporting of any suspected breach.

Questions about this policy? Contact hi@dinictech.com.

Dinic / Refund Policy
Legal · Effective July 26, 2026

Refund Policy

How refunds and cancellations work across Dinic's token, pack, and subscription pricing models.

1. Subscription modules

For modules billed on a recurring subscription, you may cancel at any time. Cancellation stops future billing; you retain access through the end of the current paid period. We don't provide prorated refunds for partial billing periods except where required by local law.

2. Token & pack pricing

For modules priced on a token/pack basis, unused tokens remain valid for the period stated at purchase. Purchased packs are generally non-refundable once activated, except where the module fails to function as described and the issue can't be resolved by our support team.

3. First-time buyers

If you're not satisfied within the first 14 days of a new paid subscription or pack purchase, contact hi@dinictech.com — we review these requests case by case and will issue a refund where reasonable.

4. Founding partner & early-access pricing

Founding partner terms (e.g. for Dinic Pulse) may include non-standard pricing and cancellation conditions, which are confirmed individually at signup. Where those terms differ from this policy, the founding partner agreement governs.

5. How to request a refund

Email hi@dinictech.com with your account details and the reason for the request. We aim to respond within 3 business days.

Questions about refunds? Contact hi@dinictech.com.